Got Questions? We’ve Got Answers!
What is Zimrix
Hi, I am Amit the founder of zimrix. welcome you to Zimrix, where style meets quality. We specialize in delivering top-notch apparel and accessories for men, women, and kids, ensuring that every piece you choose reflects our commitment to excellence. Whether you’re shopping for everyday essentials or statement pieces, zimrix offers a wide range of options crafted with care and precision. Join us in embracing fashion that not only looks good but feels good too. Discover the perfect blend of style, comfort, and durability at Zimrix, where quality is always in style.
What are the delivery charges for orders from the Online Shop?
We have Flat 30 rupees delivery charges for shipping your orders. Shop with confidence knowing that we aim to deliver your items quickly and affordably!
Why Choose Us?
- High-Quality Products: We use the best materials to ensure our products are durable and look great in any setting.
- Unique Designs: Our team of talented designers is always working on new and exciting designs that you won’t find anywhere else.
- Affordable Prices: We believe that great design should be accessible to all, which is why we offer our products at competitive prices.
- Customer Satisfaction: Your satisfaction is our top priority. We offer easy returns and excellent customer service to ensure you have the best shopping experience.
We accept a variety of payment methods to make your shopping experience convenient and secure. You can pay using UPI or major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments through PayPal. Shop with ease and confidence at zimrix!
We strive to get your order to you as quickly as possible. Delivery times typically range from 3 to 9 business days, depending on your location. Once your order is shipped, you will receive a tracking number to monitor its progress. Please note that delivery times may vary during peak seasons or due to unforeseen circumstances. Thank you for your patience and understanding!
Your security is our top priority. Shopping at zimrix is safe and secure. We use advanced encryption technology to protect your personal and payment information. Our online shop ensuring that your data is handled with the highest level of security. Rest assured, your privacy is protected, and we do not share your information with third parties. Shop with confidence at zimrix!
Once you place an order at Zimrix, here’s what happens next:
- Order Confirmation: You’ll receive an email confirmation with your order details and receipt.
- Processing: Our team carefully prepares your items for shipping, ensuring everything is perfect.
- Shipping Notification: As soon as your order is shipped, we’ll send you a shipping confirmation email with a tracking number.
- Delivery: Use the tracking number to monitor your order’s journey. Your items will arrive at your doorstep within the estimated delivery time.
- Enjoy: Unbox your new wall decorations and notebooks and let your creativity shine!
We’re here to help at every step. Feel free to contact us if you have any questions or need assistance.
Yes, you will receive an invoice for your order. Once your purchase is complete, an invoice will be emailed to you along with your order confirmation. This invoice includes a detailed summary of your items, prices, and any applicable taxes or shipping charges. You can also access your invoice anytime by logging into your account on our website. If you have any questions about your invoice, feel free to contact us.
How to Return a product and get a Refund?
- Check Eligibility: Ensure your product qualifies for a return. We accept returns only for misprinted, damaged, or defective items within 1 day of delivery.
- Document the Issue: Take clear photos and videos of the defect, including an unboxing video showing the original packaging and the issue with the product.
- Contact Us: Reach out to our customer service team at [email protected] with the photos, videos, and a description of the issue.
- Await Confirmation: Our team will review your submission and confirm whether your return request is approved.
- Return Shipping: If approved, follow the instructions provided by our team to ship the product back to us.
- Receive Your Refund or Replacement: Once we receive and inspect the returned product, we will process your refund or send a replacement as per your preference.
How to track my order?
- Order Confirmation Email: After placing your order, you will receive an order confirmation email containing your order details and a tracking link.
- Shipping Confirmation: Once your order is shipped, you’ll receive a shipping confirmation email with your tracking number and a direct link to track your package.
- Visit Our Website: You can also track your order directly on our website. Simply log in to your account, go to the “My Orders” section, and click on the tracking link associated with your order.
- Use the Tracking Number: If you have your tracking number, you can enter it directly on the courier website to get real-time updates on your shipment’s status.
- Go to Track my Order page: Go to Track my Order page and submit your account Email and Order ID to track.
- Need Help?: If you encounter any issues or need further assistance, feel free to contact our customer service team at [Your Contact Information]. We’re here to help!
Can I avail of any Discounts?
We have discounts and sales often and we always post their details on our Social Networking Sites. We also distribute coupons to our customers from time to time, you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.